At SAYAN, we aim to provide our customers with exceptional quality and service. Please read our exchange and return policy carefully to ensure a seamless experience.
Refunds
- Refunds are only available at the doorstep.
- The customer is responsible for covering shipping expenses associated with the refund process.
- Refunds are not available for products that have been damaged, used, or altered in any way.
Exchanges
- Exchanges are available within 14 days of the purchase date.
- Products eligible for exchange must be in their original condition, unused, and unaltered.
- Refunds or exchanges are not applicable to items that show signs of wear, damage, or alteration.
Defective or Damaged Items
- If you receive a defective or damaged product, please contact us immediately to arrange for a replacement or refund.
- We are committed to resolving any issues promptly to ensure your satisfaction.
Need Help? We strive to deliver the highest level of quality and customer service. If you have any questions or concerns about our policy, please do not hesitate to reach out to us. Our team is here to assist you and ensure your experience with SAYAN exceeds your expectations.